Privacy Policy

Privacy Policy

Introduction

Welcome to https://companion-care-lyford-texas.primarycareaid.com (referred to as “our website” or “we”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle the information you provide to us when using our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our main website at https://companion-care-lyford-texas.primarycareaid.com.
  2. Any mobile applications or software we offer.
  3. Services and products accessed through our platform.
  4. Interactions via email, phone calls, text messages, and other communication channels.

Please note that this policy does not extend to third-party platforms, apps, or services linked from our site, as they have their own privacy policies governing user data collection and usage.

Processing Activities

This policy outlines our practices regarding:

  1. User accounts and access to services for authorized users.
  2. Data collected when visiting our websites and using linked services.
  3. Communication and engagement with our team, including newsletters, emails, calls, and texts/SMS messages.

Personal Data Collection

We collect various types of personal information to enhance your experience and provide our services effectively. This includes:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and profile data.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account numbers, investment portfolios, or other financial records for financial services.
  4. Purchase Information: Items purchased, order history, and preferences to improve our product recommendations.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data from your smartphone or tablet.
  6. Location Data: Geolocation information collected from your device when using our location-based services.
  7. Feedback and Reviews: Comments, suggestions, and ratings you provide to help us improve our products and services.
  8. Social Media Information: User data shared when interacting with our social media accounts, including posts, comments, and connections.
  9. Product Information: Details about the products you interact with, such as viewed items, added wishlists, and purchases.

We collect this data through various methods: user input forms, account settings, browsing behavior, analytics tools, cookies, and third-party service providers.

Cookies

Cookies are small text files stored on your device to improve your experience and provide insights into our users’ behavior. We use cookies for several purposes:

  1. Strictly Necessary: These ensure basic functionalities like secure login, account management, and website navigation.
  2. Preference: Remembering user preferences and settings to customize content.
  3. Analytics: Tracking website usage statistics to understand how users engage with our site.

You can manage your cookie choices through our Cookie Manager, allowing you to control which types of cookies are set on your device.

Retention and Deletion

We retain personal data for as long as necessary for the purposes it was collected or as required by applicable laws. Once the data is no longer needed, we securely delete or anonymize it to protect your privacy.

Security Measures

Implementing robust security measures is paramount to safeguarding your data. We employ:

  1. Encryption: Secure data transmission and storage using industry-standard encryption protocols.
  2. Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict data protection standards.
  3. Regular Audits: Conducting periodic security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us immediately using the details provided below, and we will take prompt action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure: Demand the deletion of your data in certain circumstances.
  4. Restriction: Limit the use of your data under specific conditions.
  5. Portability: Receive your data in a structured, commonly used format.
  6. Objection: Object to processing your data for specific purposes.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.
  8. Appeals and Complaints: File complaints with relevant supervisory authorities or contact our privacy team for appeals.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about your privacy rights.

Contact Information

If you have any questions, concerns, or requests regarding your data privacy, please contact us:

We are dedicated to addressing your inquiries promptly and ensuring a transparent and secure data management process.